DO MORE WITH LESS

AI-powered systems to scale your business.

Cliff and his team have built solutions for universities, governments, and businesses like yours with AUTOMATION and AI.

Testimonials

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Dr Laura Vella
Associate Professor, Melbourne University

"The email RAG system has been a lifesaver! It’s like having a personal assistant who knows exactly how I want to communicate."

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Kevin Racines
NDIS Support Provider

"What used to take me hours now takes just minutes, letting me focus on my clients and scale my practice."

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Get In Touch

Ready to transform your own workflow? Contact us today and discover how automation and AI can elevate your productivity.

 

Case Studies

1. Context‑Aware Email AI:
See how Dr. Laura Vella, a leading researcher, revolutionized her email workflow with an AI-powered RAG system. By analyzing her writing style and generating context-aware emails tailored to each audience, the system cut her response times from hours to minutes. This freed her to focus on securing grants and advancing her research.

2. Automated Business Operations Solution:
Discover how Kevin Racines, an NDIS support provider, transformed his business with AI automation. By streamlining appointment bookings, invoicing, and expense tracking, he slashed his admin time from hours to just 20 minutes a week. This efficiency boost allowed him to focus on delivering exceptional client services and growing his practice.

3. Voice AI Parenting System:
Explore how Cliff built a Voice AI system that delivers instant, expert parenting advice in a calming tone. Perfect for high-stress moments like tantrums, it offers quick steps and deep insights from a Pinecone-powered database and Perplexity web search, helping parents navigate challenges with confidence and ease.

 

Case Study #1

75 % Inbox Reduction with a Context‑Aware Email AI

Dr. Laura Vella, an Associate Professor at Melbourne University, is a leading researcher whose work demands precision—not just in the lab, but in her communications. Juggling emails with senior colleagues, industry contacts, lab heads, and her own team, she struggled to strike the right tone for each audience. Crafting the perfect email often took hours, especially when securing funding or high-profile grants was on the line. This painstaking process stole time from her true passion: advancing her research.The ChallengeDr. Vella’s email dilemma was twofold:

  • Tone precision: She needed to adapt her writing style—formal for senior colleagues and industry contacts, semi-formal for lab heads or serious responses, and informal for her own team or quick replies. For new contacts, she had to gauge their tone and respond appropriately.

  • Time drain: Perfecting each email’s content and tone took hours, pulling her away from critical research tasks. This was especially costly when communicating with decision-makers for funding or grants.

The SolutionEnter a bespoke email RAG (Retrieval-Augmented Generation) system, powered by AI. This cutting-edge tool:

  • Analyzes Dr. Vella’s writing style across all her emails, categorizing them by contact status (formal, semi-formal, informal).

  • For new or unknown contacts, it analyzes their tone and selects the appropriate response style.

  • Stores all relevant data—research projects, past conversations, and contact details—in a Pinecone RAG database.

  • Generates context-aware, ready-to-send emails that perfectly match the intended tone and content.

This system ensures every email is tailored, professional, and precise—without the hours of manual effort.The ImpactThe results were revolutionary. Dr. Vella’s email response times dropped from hours to minutes - a 75% reduction. The system’s ability to nail the tone and details for each audience boosted her communication effectiveness, especially with key stakeholders. This newfound efficiency freed up her schedule, allowing her to focus on her research and secure more funding and grants.The TakeawayDr. Vella’s story proves that AI automation isn’t just for admin tasks - it’s a powerful tool for professionals who need precision and efficiency in their communications. By slashing her email response times, she’s unlocked more time for research and grant success. Ready to transform your own workflow?

 

Case Study #2

From Spreadsheets to Seamless: Automated Business Operations Solution

Kevin Racines, a passionate NDIS support provider, was drowning in administrative chaos. Manually booking appointments, tracking client details, calculating rates, generating invoices, and managing expenses devoured hours of his week - time he’d rather spend supporting his clients. Frustrated by inefficiencies and the constant threat of errors, Kevin needed a game-changer. That’s where AI automation stepped in.The ChallengeBefore automation, Kevin’s workflow was a tangle of spreadsheets, calendars, and emails. Each task - scheduling appointments, adjusting rates for public holidays, adding travel costs, and invoicing - required meticulous manual input. Hours slipped away weekly, leaving him less time to grow his business or focus on what mattered most: his clients. The risk of mistakes loomed large, threatening inaccurate billing or missed appointments.The SolutionEnter a sleek AI automation system, crafted in Make.com, tailored to Kevin’s exact needs. This powerhouse integrates seamlessly with his calendar, letting clients book appointments effortlessly. Once a slot is secured, the system springs into action:

  • Pulls client details automatically.

  • Calculates hourly rates, adjusting for public holidays.

  • Adds travel costs and payment provider details.

  • Populates an admin spreadsheet—his financial command center.

The magic doesn’t stop there. The system whips up professional invoices from the spreadsheet data and emails them to payment providers in a flash. A separate expense form lets Kevin log costs on the fly, instantly syncing them to the spreadsheet. This setup delivers real-time financial clarity - tracking income, expenses, and generating tax-ready reports with zero fuss.The ImpactThe results? Jaw-dropping. Kevin slashed his admin time from hours to a breezy 20 minutes per week. That’s time reclaimed to deliver top-tier NDIS services and chase new clients. Errors vanished, efficiency soared, and his business gained rocket fuel for growth.The TakeawayKevin’s story proves it: AI automation isn’t just a tool - it’s a revolution. By ditching the manual grind, he saved time, eliminated errors, and unlocked new opportunities. Ready to transform your own workflow?

 

Case Study #3

Low-Latency Conversational Voice AI System

Cliff recognised a gap in parenting support: the need for instant, expert-backed advice delivered in high-stress moments. Parents often face situations—like a child's public tantrum—where quick, actionable guidance is critical, but sifting through books or forums is impractical. Cliff built a Voice AI system to deliver real-time, calming, and evidence-based parenting solutions, transforming how parents navigate daily challenges.The Challenge
Parenting is unpredictable, and high-pressure moments demand immediate clarity:

  • Urgent situations: Scenarios like public tantrums or bedtime meltdowns require fast, practical steps to de-escalate, but parents often lack access to reliable advice in the moment.

  • Information overload: Online resources are scattered, anecdotal, or time-consuming to navigate, leaving parents overwhelmed or uncertain.

  • Emotional strain: Without clear guidance, stress escalates, impacting both parent and child.

The Solution
Cliff's Voice AI Parenting System is a game-changer, blending cutting-edge technology with expert insights:

  • A custom scraper gathers high-quality parenting advice from trusted sources, formats it into simple markdown, and stores it in a Pinecone Vector database for rapid retrieval.

  • A Perplexity search function supplements the database, pulling real-time insights when needed.

  • The fine-tuned, low-latency conversational AI responds in a soothing, supportive tone, delivering:

  • Quick steps for immediate action (e.g., calming a tantrum in public).

  • Detailed explanations of why the behaviour occurred and strategies to prevent it in the future.

  • The system is optimised for voice interaction, making it accessible hands-free, whether at home or on the go.

Every response is grounded in professional expertise, ensuring parents receive reliable, actionable guidance tailored to the moment.The Impact
Cliff's Voice AI system redefines parenting support. It empowers parents to handle challenging moments with confidence, reducing stress and fostering calmer family dynamics. The system's instant, step-by-step advice saves time, while its deeper insights equip parents with long-term strategies for success. By delivering expert guidance in a supportive tone, it helps parents feel understood and capable, strengthening their bond with their children.The Takeaway
Cliff's Voice AI Parenting System combines AI precision with expert knowledge to deliver instant solutions and lasting insights. Ready to empower your business with automation and AI?